Staff Mediation/Conflict ResolutionConflict is not necessarily a bad thing. However, the way in which individuals or organisations deal with (or fail to deal with) conflict often is. Conflict within a workplace can develop from situations which many may see as trivial, but to those embroiled in the situation it is often a matter of great importance and can detrimentally affect their emotional well-being.
PsychServe can help you to manage specific conflict situations, whether between two individuals, an individual and a team or two groups within an organisation. As an external agent PsychServe Ltd can focus on providing mediation in an objective and independent manner in order to improve teamwork, productivity and the emotional well-being of those involved.
Back to Top Policy Development and LaunchThe Health and Safety Executive recommends that a mental health policy should be an intregal part of any organisation's health and safety policy. The succes of any workplace policy depends it being both accessible and understandable to all employees.
PsychServe can work with your organisation to develop and launch effective and comprehensive workplace policies, including:
Mental Health Policy
Dignity at Work Policy
Work-related Stress Policy
Back to Top Assessments against the HSE Management Standards for Work-Related StressWork-related stress is a major cause of occupational ill health and has adverse effects for both the individual (e.g. psychological, physical and behavioural difficulties) and the organisation (sickness absence, high staff turnover and poor performance).
The HSE states that under UK law, employers have a 'duty of care' to protect the health, safety and welfare of all employees while at work. They also have to assess the risks arising from hazards at work including work-related stress.
What can PsychServe Offer?
PsychServe can tell you where your organisation is in relation to the HSE Management Standards and provide recommendations for action needed to fully meet the standard.
PsychServe complete your organisations Stress Risk Assessment using the HSE Management Standards and provide a comprehensive report and action plan detailing areas of strength and concern, allowing your organisation to move towards a less stressful working environment whilst increasing employee well-being and organisational productivity.
Why Undertake an assessment of Stress?
Based on the findings of their research the HSE has produced a three fold case for undertaking an evaluation of stress:
The Business Case includes: Reduced productivity, Reduced employee commitment,Staff turnover (training costs, etc.), Customer satisfaction and Potential litigation.
The Moral Case includes: Stress leads to mental health difficulties such as Depression and Anxiety, enduring physical difficulties such as Heart Disease, Back pain. Headaches and to behavioural difficulties as people try to cope including an increase in smoking, eating and drinking as well as an increase in irritability and aggression.
The Legal Case includes: Health & Safety at Work Act 1974 – Duty of Care, Management of Health & Safety at Work Regulations 1999 – Assessment of Risk (Regulation 3); Apply the Principles of Prevention to Protect Health (Regulation 4).
Back to Top Redundancy Support PackagesWhilst many redundancy support packages focus on the legal aspects of the process and on providing practical skills such as CV development and interview techniques there are very few that provide emotional support for those facing a major life change.
Working in close association
Zest HR and PsychServe can offer support packages for staff going through the redundancy process. These packages are designed for businesses of any size facing any kind of redundancy or restructuring programme. By outsourcing your redundancy support you and your staff are free to concentrate on other issues surrounding such a difficult and challenging time, thus easing the pressure on other resources.
By using these packages you will be able to demonstrate your commitment to your employees by providing support to any affected staff member at a very distressing time. This can both reassure the staff who are staying on to work in your organisation and also the ones who are leaving. By rewarding their loyal service you will help to protect the company reputation and image and ensure that you are always able to attract the very best employees in the future, when the economy takes the inevitable upward turn and you are preparing to re-recruit staff.
PsychServe and Zest HR have developed a full day Training for Survival Workshop which focuses both on how to cope with the emotional impact of redundancy and on practical advice such as interview skills and CV preparation. This training day can also be combined with outsourced emotional or practical support with either Emma at PsychServe or with Janine at Zest HR, which can be provided to meet individual requirements and needs.
The Packages
Bronze: Training for Survival Workshop
Silver: Training for Survival Workshop + 3 Hours individual HR/Counseling Support
Gold: 10 Hours individual HR/Counseling Support
Platinum: Training for Survival Workshop + 12 Hours Individual HR/Counseling Support
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